Roz is President and CEO of PhaseNext Hospitality — a multi brand franchise operating company. She is a seasoned leader with extensive and diverse experience in enterprise strategy, turn arounds, transition planning, systems implementation, human capital development and franchise operations. She is recognized in the industry for her innovative approaches, financial and organizational development results, the ability to build sustainable talent pipelines and a commitment to impacting her industry and community.
In her current position, Roz moved to the entrepreneurial side of business. Previously, as President and Interim CEO of Caribou Coffee (a publicly traded company), Roz continued her track record of effectively implementing new strategic initiatives while balancing financial results, organizational and talent development to deliver shareholder value. She has a comprehensive background in several restaurant segments, having worked in casual dining (SVP of HR for Applebee’s and TGI Friday’s), fast casual (COO of la Madeleine Bistro/Café) and quick service (Caribou). In addition, Roz served as SVP of Human Resources for Carlson Companies a global, multi industry holding company — one of the largest privately held companies in the United States. Her comprehensive general management experience includes overseeing all functional areas, with an emphasis on operations, portfolio management, human resources, franchise systems development and financial analysis.